Safety

What we verify

• Email — in build. A check that you own the address you sign up with. It is not yet active in the pilot: today we store the address you give us but don't confirm it.
• Phone (SMS). A real, current mobile number is required before your first match. One number per account.
• Photo liveness — in build. A short selfie video to prove you're the person in your profile photos. It is not yet active in the pilot and does not gate anything today. When it does, this page will say so.

What we don't do

Being straight with you matters more than sounding safer than we are.

• No criminal background checks. We don't run DBS, ACRO, or equivalent jurisdictional checks. They're costly, slow, and miss most real risks.
• No medical clearance. We don't verify anyone's fitness to exercise. That's between you and your doctor.
• No guarantee. Sweatty cannot promise any partner's behaviour. We can promise a clear verification process and a real human reading every report that reaches us by email. In-app report and block are in build and not yet active in the pilot.

What we ask of you

• Meet in a public place for your first session. A commercial gym, a park, a climbing centre — somewhere with other people around. Pick up at the door, don't get into anyone's car.
• Tell a friend where you're going. Share the location, the time, and the partner's name. It's the lowest-effort safety habit there is.
• Trust your gut. If something feels off in chat, on the way, or in the first five minutes — leave. Report it by email. You don't owe anyone a session.
• Use Sweatty's chat. Don't move to WhatsApp or Instagram before the first session. If something goes wrong, we can only see what happened on Sweatty.

If something goes wrong

Report it by email — in-app reporting is in build and not yet active in the pilot, so email is the route that reaches us today: safety@sweattyapp.com.

What happens next: a real person from the Sweatty team reads every report that reaches us by email. We review chat logs, profile history, and any prior reports against the partner, and you get a follow-up confirming what happened. Automatic account blocking is in build and not yet active in the pilot; during the pilot we act on reports by hand.

If a crime has been committed, contact your local police first. We cooperate fully with law-enforcement requests and will preserve account data on request from a verified investigating officer.

Common situations